Elise Coetser talks to the president of NAA-SA, Rosemary van Staaden. They discuss the current state of the hospitality and tourism industry in South Africa, as well as the important role NAA-SA plays within the industry. They also discuss why small accommodation providers would want to become a member of NAA-SA.
David Delaney is an expert on social media and digital marketing within the hospitality industry. He discusses the importance of social media and digital marketing for the hospitality industry. He explains why SEO is important, what a good web and social media presence looks like, and how small accommodation providers can make use of the various social media platforms that are available to them. He also gives some practical advice on how to ensure that your social media and digital marketing strategy is working.
Rosemary van Staaden speaks to Nombeko Rwaxa. They discuss the importance of township and rural area tourism for South Africa, as well as what tourists can expect when visiting a township or rural area. They further discuss the challenges faced by small accommodation providers in these areas and why young people should consider getting involved within the hospitality industry.
Rosemary van Staaden speaks to Albert Van Der Merwe, an organiser from SAUEO. He is an expert on labour issues within the domestic and hospitality sectors in South Africa. They discuss some of the most important issues faced by small accommodation providers to comply with labour legislation. He also gives small accommodation providers some practical advice on how to handle certain difficult situations, for example, if one of your employees brings a clinic certificate instead of a doctor’s note when they have missed work. This is an important discussion for all in the hospitality industry to listen to.